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|Newsletter ...||August 2001|
Ripose & knowledge
Knowledge is the key driver of life, much more so than land, capital or labour. Knowing how to use land, capital and labour yields greater wealth than that of the individual asset. Present and future success in competition will be based less on the strategic allocation of physical and financial resources and more on the strategic management of knowledge (Bontis, 1996). The capacity to manage knowledge–based intellect is the critical skill of this era (Quinn, 1992).
If managing knowledge-based intellect is the critical skill, what exactly is knowledge management or KM for short?
To begin to understand what KM is we need to fully define the two words which create the concept.
Knowledge: knowledge is invisible and intangible, and thus it is not captured very well by any of the traditional measures, accounting or otherwise, that corporations master in their everyday operations. (Bontis, Dragonetti, Jacobsen & Roos 1999).
By definition, knowledge is:
By definition management is:
Together, these two concepts provide this (amalgamated) or (combined) definition:
'Knowledge management is the manner of treating, directing, progressing and using the clear and certain perception of that which exists or of truth and fact'.
According to research
completed at Charles Sturt University
the definition of 'knowledge management' can also be described as:
However, this still does not go far enough to fully explain KM.
The management aspect seems to be fairly straightforward, but the concepts of 'truth' and 'fact' are more difficult to explain. So, exactly how do we, at Ripose, define a simple answer to this paradox?
Ripose concentrates on solving the knowledge conundrum by: